Last updated October 9, 2026
Boo Inc. warrants your Boo against defects in materials and workmanship under normal use for one (1) year from the date it's delivered to the original purchaser.
What we'll do
If a covered defect appears during the warranty period, we will, at our option, repair Boo, replace it with a new or refurbished unit of equal or better function, or refund the purchase price. Replacements are covered for the remainder of the original warranty period or 90 days, whichever is longer.
What's not covered
- Normal wear and tear, including scratches, scuffs and wear to the band.
- Damage from accidents, misuse, liquid beyond the product's stated rating, fire, or other external causes.
- Damage from repair or modification by anyone other than Boo or our authorized service providers.
- Software, apps and services, and data loss.
- Products bought from unauthorized resellers.
How to make a claim
Email info@theboo.ai with your order number and a description of the problem. We may ask for photos or troubleshooting steps. If we need the device back, we'll send you a prepaid shipping label.
Your other rights
To the extent permitted by law, this warranty and the remedies above are exclusive and in place of all other warranties. Any implied warranties, including of merchantability and fitness for a particular purpose, are limited to the duration of this limited warranty.
Some states don't allow limits on how long an implied warranty lasts, or the exclusion of incidental or consequential damages, so these limits may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Contact
Boo Inc., Georgia, USA
Email: info@theboo.ai